Groww Hiring WFH Customer Success Executive Posts

 

Name Of The Board : Groww

Job Role : Customer Success Executive

Qualification : Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM) 2018-2022 Passout 

Application : Online

Fee : Nil

Mode Of Work : Work From Home

Responsibilities:

▪️Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.

▪️ Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.

▪️ Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.

▪️ Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.

Skills :

▪️Eagerness to learn about the company’s products and their capabilities.

▪️ Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.

▪️Technical aptitude and the ability to understand and explain complex concepts in simple terms.

▪️Excellent interpersonal and relationship-building skills.

▪️Knowledge of other regional languages is helpful if the company works within the country.

Salary :Rs.25,000/-

Online Applying & Notification Details Link👇

https://groww.skillate.com/jobs/48138

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