Wipro Service Desk Analyst Posts Recruitment

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Name Of The Board : Wipro

Job Role : Service Desk Analyst

Mode Of Application : Online

Mode Of Work : Work From Home During Covid

Qualification : Any Degree

Role Purpose :

▪️The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives 

▪️Be responsible for primary user support and customer service

▪️Respond to queries from all calls, portal, emails, chats from the client

▪️Become familiar with each client and their respective applications/ processes

▪️Learn fundamental operations of commonly-used software, hardware and other equipment

▪️Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software

Selection : Online Test, Interview

Salary :₹.35,000/-

Notification Details & Online Applying LinkπŸ‘‡

https://forms.office.com/pages/response

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