Infosys Process Executive Work From Home Recruitment -2022

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Name Of The Board : Infosys

Job Role : Process Executive

Qualification : Graduation

Mode Of Work :Work From Home Partial

Location : Pune

Responsibilities

 ▪️SLA Process compliance, Resource Planning, Business process improvement

▪️Knowledge of operation management

▪️Driving Daily/Weekly/Monthly Governance calls with client.

▪️Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process

▪️Co-Ordinates and conduct training for the team in order to ensure right skilling 

▪️Monitors/ ensures process compliance and periodically updates SOP changes as required as part of  the quality plan in order to ensure adherance to process steps

▪️Resolves escalations from the process owners in order to ensure stron customer relationships

▪️Provide feedback on error transaction and conducts RCA with help of quality SPOC

▪️Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client.

▪️Ability to handle multiple tasks and adherence to on time delivery.

▪️Understand the contractual requirement for the process and deliver the same.

▪️Sound decision-making 

▪️Excellent written and verbal communication skills 

▪️Good attention to detail

Salary : 30,000/-

Selection : Interview 

Notification Details & Online Applying LinkπŸ‘‡

https://career.infosys.com/jobdesc?j

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