Haptik Customer Support Analyst WFH Notification Out-2022

 

Name Of The Company : Haptik

Job Role : Customer Support Analyst

Qualification : Any Degree & Any Stream

Mode Of Work : Permanent Work From Home

Requirements :

▪️Responding to customer queries in a timely and accurate way, via WA, email or phone

▪️Identifying customer needs and helping customers use specific features

▪️Analyzing and reporting product discrepancies 

▪️Monitor customer complaints on social media and reach out to provide assistance 

▪️Gather customer feedback and share with our Product, Sales and Marketing teams

▪️Follow up with customers to ensure their issues (including basic technical) are resolved

▪️Interpersonal skills to interact positively with people who may be upset or stressed

Required Skills :

▪️Communication skills in English

▪️Good Negotiation skills

▪️Customer centric skills

Selection : Interview 

Salary : 20,000/- Monthly 

Online Applying & Notification Details Link 👇

https://haptik.freshteam.com/jobs/tRAo4

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