Phonepe Advisor Posts Recruitment

 

  Name Of The Board : Phonepe

Mode Of Application : Online

 Feee : Nil

Job Role : Advisor 

Mode Of Work : Work From Home (Partial)

Educational Qualifications: Any Degree 

Job Location: Bangalore 

Salary : ₹4, 00,000 - 5,00,000/-LPA

Note : Fresher / Experienced Both Can Apply

Responsibilities:

▪️Act with integrity & think customer-first in every interaction

▪️Handle basic PhonePe account and transaction related queries

▪️Ability to flex between phone & data channels

▪️Follow specified process guidelines to bring about resolution

▪️Build customer trust through their interaction

▪️Ability to meet hourly & daily productivity goals

▪️Leverage internal processes and resources to drive resolution

▪️Escalate appropriately taking support from relevant teams to resolve customer issues

▪️Recommend process improvements

▪️Engage & Educate customers so they’re able to leverage PhonePe to the fullest

Skills Required :

▪️Have excellent written and verbal communications

▪️Have good learnability

▪️Be an active listener and deal well with objection

▪️Have strong customer orientation and ability to adapt/respond to different scenarios

▪️Be a team player, flexible and open to feedback

▪️Ability to multitask, prioritise, and manage time effectively

Online Applying & Notification Details Link 👇

https://boards.greenhouse.io/embed/job_

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