Phonepe Advisor Posts Recruitment -2022

Vijetha academy


Name Of The Board : Phonepe

Job Role : Advisor 

Qualification : Any Degree

Mode Of Work : Work From Home


▪️Act with integrity & think customer-first in every interaction

▪️Handle basic PhonePe account and transaction related queries

▪️Ability to flex between phone & data channels

▪️Follow specified process guidelines to bring about resolution

▪️Build customer trust through their interaction

▪️Ability to meet hourly & daily productivity goals

▪️Leverage internal processes and resources to drive resolution

▪️Escalate appropriately taking support from relevant teams to resolve customer issues

▪️Recommend process improvements

▪️Engage & Educate customers so they’re able to leverage PhonePe to the fullest

  Ideal candidate should :

▪️Have excellent written and verbal communications

▪️Have good learnability

▪️Be an active listener and deal well with objection

▪️Have strong customer orientation and ability to adapt/respond to different scenarios

▪️Be a team player, flexible and open to feedback

▪️Ability to multitask, prioritise, and manage time effectively

▪️Should be able to speak in English and Hindi

▪️Graduation (10+2+3) is Mandatory 

▪️0 - 2 years of work experience in a customer facing role

▪️Multilingual skills (spoken + written) in South Indian languages are preferred

Salary : 35,000/-

Selection : Intervi, Online Test 

Online Applying & Notification Details Link👇

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